Crisis Communication Management

Crisis communication management is an ongoing and holistic process, in which the place actively communicates with the public in order to minimize any damage to the place image. Knowing that having an image crisis is no longer a question of “if” but rather a question of “when”, all places should be involved in crisis communication management, regardless of their current image or the probability of a crisis.

Our crisis communication management seminars and workshop are designed to introduce the participants with the communication aspects of crises situations and provide practical tools for their successful management. At the completion of the training program, the participants will acquire substantial knowledge in the following fields:

· Working with the media: taking advantage of media frames and routines.

· Forming a communication response and action plan for possible crises scenarios.

· Employing crisis communication techniques during crisis situations.

· The effective use of media strategies for improving place’s image.

For ordering marketing and branding lectures and presentations, for tourism conferences and events, please contact us

Interested in sharing our knowledge and insights, E.Ketter Consulting is offering a large verity of training programs. From 5 days seminars to a few hours workshop, we are dedicated to promote professionalism, marketing skills and in-depth understanding of international tourism. More >